CBD + 5km
delivery zone
Order by 2pm
for next-day delivery
Min. order $60
per delivery
$15 delivery fee
free over $120
Pickup available
Hungry Squirrel Cafe, Balmain
Frequently asked questions
What areas do you deliver to?
We deliver across Sydney CBD and within a 5km radius of our Balmain cafe. Enter your postcode at checkout to confirm you're in range.
What if I'm outside the delivery zone?
You can still order for pickup at our Balmain cafe. We'll let you know at checkout if your address falls outside the delivery area.
Can I pick up my order instead?
Yes. Choose pickup at checkout and select a time slot during cafe opening hours. Pickup is at Hungry Squirrel Cafe, Balmain.
How much does delivery cost?
Delivery is a flat $15 for orders under $120. Orders over $120 receive free delivery.
What's the cutoff time for next-day delivery?
Place your order by 2:00pm (Sydney time) to receive it the next day. Orders placed after 2:00pm will be scheduled for the following available day.
Is there a minimum order value?
Yes, the minimum order is $60.
I need catering for a large event. What do I do?
For orders of 50 or more servings, please use our Request a Quote form. Our team will confirm pricing and lead time directly with you.
Can I schedule a recurring order for my office?
Yes. Set up a weekly or fortnightly subscription and manage it anytime from your account, including pausing, skipping, or cancelling upcoming orders.
Do you cater for dietary requirements?
Yes. Look for badges on each box: vegan, vegetarian, gluten-free, nut-free, and halal.
Where can I find allergen information?
Full ingredient lists and allergen disclosures are listed on each product page.
Can I request a custom dietary combination?
For specific requirements not covered by our current range, please contact us directly and we'll do our best to accommodate.
What payment methods do you accept?
We accept Visa, Mastercard, and Amex, as well as Apple Pay, Google Pay, and PayPal.
Do you offer invoicing for businesses?
Approved corporate accounts can order on Net 7, Net 14, or Net 30 terms. Apply for a corporate account on our Corporate page.
How do I get approved for Net terms?
Submit a corporate account application. Our team reviews and approves accounts individually, typically within a few business days.
Can I cancel or change my order?
Please contact us as early as possible. Changes made before the 2:00pm cutoff can usually be accommodated.
What's your refund policy?
If there's an issue with your order, get in touch within 24 hours of delivery and we'll make it right.
What's your refund policy?
If there's an issue with your order, get in touch within 24 hours of delivery and we'll make it right.
How do I manage my subscription?
Log in to your account to pause, skip, or cancel any upcoming recurring order.
How do I set up a corporate account?
Fill out the corporate account application with your company details. Once approved, you'll have access to saved addresses, order history, and Net payment terms.
